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Alternative Email Access Points

White amil box with an email icon in black and the words "DO you have more than one way to access your email?"

Occasionally, the webmail interface for Rackspace email has issues. That's been happening on and off for the last few days. If you access your email exclusively through the webmail interface, you will have noticed a problem trying to log in. If you use an outside access interface, such as Outlook or Thunderbird, or via a cell phone app, you wouldn't have noticed any issues.

Although the webmail interface works perfectly 99% of the time, it's that 1% that can make you feel so frustrated. This is why we recommend setting up more than one access point for your email. As mentioned above, you can use an email client on your computer, like Thunderbird or Outlook, or use your tablet or phone's email app to access mail.

If you are an Acorn hosted email client and would like to have assistance setting up your email in this way, and don't feel this is an emergency, please submit a Support ticket HERE. If you need help today, please call Support at 719-329-0977, ext. 1 or send an email to:

Please keep in mind that you are not "losing" any email. Email is still being delivered, it's just not accessible via the webmail interface.

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About Client Admin

Lisa is the President and Co-Founder of Acorn Marketing. After obtaining a computer science degree, she entered the banking software field, then became involved in the lodging business industry while owning a bed and breakfast in Colorado Springs. As the Marketing Chair of the Colorado Bed & Breakfast Association, she and her husband Mark realized that small-medium lodging owners needed an online solution for marketing their businesses, and in 2002, Acorn Marketing was born. Lisa is a highly sought after speaker at lodging conferences, and has devoted her career to helping lodging business owners succeed!

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