Dear Acorn IS Customer,

It is very important to check your E-Mail Account to see if you've received any E-Mails from your Domain Registration Company indicating your Contact Information needs to be updated.

If you've received E-mails that "MAY" look like the E-Mails I have copied below as examples, YOU MUST deal with updating your Registration Information Immediately.

If you do not update your information, your Domain Registration Company MAY suspend your Domain Name for invalid Contact Information. This suspension will result in your Web site and E-mail being OFFLINE, and possibly losing your Domain Name permanently.

SO - Be diligent watching for these E-Mails and proceed with completing their requested information accurately as soon as you get the E-Mail.

Lisa Kolb
Acorn Internet Services, Inc.
President and Co-Founder


----- Original message -----
From: "Domain Services" <invalidwhois@godaddy.com>
To: your email address
Date: Wed, 06 Oct 2010 09:27:11 -0700
Subject: 2nd Notice: YOURURL.COM re: Invalid Whois information ACTION REQUIRED, Tracking# 000000

Dear Your Name,

Please consider this message as official notification that the contact information provided for the domain name registration for YOURURL.COM appears to be invalid, or incomplete. Please update the information within 5 business days as per Section 3 of the Registration Agreement, which you agreed to at the time you registered your domain name. For your convenience, we have attached a copy of the current contact information listed for your domain name. If the update has not been accomplished within 5 business days, this can be grounds for cancellation of your domain name registration as per Section 6 of the Registration Agreement. Please respond to this email to confirm the changes have been made. Thank you for your cooperation.

Thank you,

GoDaddy.com, Inc.

The relevant sections of the Registration Agreement are set forth below for your convenience.

3. up to date information; use of information and expiration
You agree to notify GoDaddy within five (5) business days when any of the information You provided as part of the application and/or registration process changes. It is Your responsibility to keep this information in a current and accurate status. Failure by You, for whatever reason, to provide Go Daddy with accurate and reliable information on an initial and continual basis, shall be considered to be a material breach of this agreement. Failure by You, for whatever reason, to respond within five (5) business days to any inquiries made by Go Daddy to determine the validity of information provided by You, shall also be considered to be a material breach of this agreement. You agree to retain a copy for Your record of the receipt for purchase of Your domain name.
You agree that for each domain name registered by You the following information will be made publicly available in the Whois directory as determined by ICANN Policy and may be sold in bulk as set forth in the ICANN agreement:
~The domain name
~Your name and postal address
~The email address, postal address, voice and fax numbers for technical and administrative contacts
~The Internet protocol numbers for the primary and secondary name servers
~The corresponding names of the name servers
~The original date of registration and expiration date
You agree that, to the extent permitted by ICANN, Go Daddy may make use of the publicly available information You provided during the registration process. If You engage in the reselling of domain names You agree to provide any individuals whose personal information You've obtained, information about the possible uses of their personal information pursuant to ICANN policy. You also agree to obtain consent, and evidence of consent, from those individuals for such use of the personal information they provide.

6. suspension of services; breach of agreement You agree that, in addition to other events set forth in this agreement, Your ability to use any of the services provided by Go Daddy is subject to cancellation or suspension in the event there is an unresolved breach of this agreement and/or suspension or cancellation is required by any policy now in effect or adopted later by ICANN.
You agree that Your failure to comply completely with the terms and conditions of this agreement and any Go Daddy rule or policy may be considered by Go Daddy to be a material breach of this agreement and that Go Daddy may provide You with notice of such breach either in writing or electronically (i.e. email). In the event You do not provide Go Daddy with material evidence that You have not breached Your obligations to Go Daddy within ten (10) business days, Go Daddy may terminate its relationship with You and take any remedial action available to Go Daddy under the applicable laws. Such remedial action may be implemented without notice to You and may include, but is not limited to, canceling the registration of any of Your domain names and discontinuing any services provided by Go Daddy to You. No fees will be refunded to You should Your agreement be cancelled or services be discontinued because of a breach.
Go Daddy's failure to act upon or notify You of any event, which may constitute a breach, shall not relieve You from or excuse You of the fact that You have committed a breach.

Final Note: A common thread on these accounts seems to be old information that was carried over from a previous Hosting Provider. So if your Registrant, Billing, Admin or Techincal contact information is OLD, you need to update them ASAP to avoid any possible offline situations.

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Domain Registration is owned and registered by our Hosting Customers themselves and not by Acorn Internet Services.

Even if you didn't receive any E-Mails as mentioned above, we highly recommend you verify your Registrant, Billing, Admin and Techincal contact information on your Domain Account so it doesn't have old information stored out there that might have been carried over from past companies.

Comments, Questions? Please E-mail us at news@acorn-is.com or call 877-226-7699